Description

This practical communication and interpersonal communication skills course will provide the participants with skills and techniques for handling any communication situation with greater flexibility, confidence, empathy and impact. The course will help them assess their communication strengths and weaknesses, as well as enhance their ability to listen to and understand others. At the end of the course, participants will be able to easily define communication and effective listening skills, identify and avoid communication barriers, and motivate and influence others toward their own goals.

Outline

Introduction to Effective Communication Skills

Perspectives in Communication

Elements of Communication

Communication Styles

Basic Listening Skills

Effective Written Communication

Duration

5 days

Location

All Emerge trainings can be conducted in different locations globally, in customer offices, shared facilities, Emerge-provided training centers, online or through other means, depending on the requirements of the training participants.

Inquire about or sign up to this training »